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Direct 1 Satellite TV Feedback - Hannah Shines in a dim company. - DirectTV
Direct 1 Satellite TV Feedback

Direct 1 Satellite TV Feedback

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Hannah Shines in a dim company. - DirectTV


I must say that I am not pleased with the overall quality of service that directi tv provides. I was given the wrong information from several customer service representatives and lied to. But at the pinnacle of my frustration, a customer service rep named Hannah went above and beyond to help me. She corrected all errors that were on my account. She was patient, kind, and professional. She seemed enthusiastic about her job of helping others. She performed her job well. It is rare to meet someone in the service industry of that caliber. And as much as I'd hate to lose the few good people such as Hannah who are employed with with direct tv I hope a good company could promote her to a better position so that she can raise the standard of you company and make it shine as much as she does among others. Thank God for people like Hannah!!!!!


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