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Direct 1 Satellite TV Complaint - Direct dish not receiving
Direct 1 Satellite TV Complaint

Direct 1 Satellite TV Complaint

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Direct dish not receiving


HORRIBLE REPAIR SERVICE!!!!!!!
Been w/o TV for 1 week so far!!! Lost signal last Friday
10 frown faces...it won't let me put the worst frowns! 1000 black marks. TERRIBLE!!!!
Have waited all day on Tuesday for a technician only to be told @ 5:30 he can't climb on the roof to do a repair. LAZY! Make another appointment for Friday between 4-6. Computer confirms several times during the day as to my appointment time. Even says the tech will be there in 20 mins.
MANY complaint calls to 1 800 number only to be given more run around. Was even told the supervisor called and left a voice message because he couldn't reach me while I was waiting for his call. That;s a BIG fat lie. Was sitting with the phone a landline the entire time. No phone call ever came in. Finally at 7:15 the supervisor for the sub contracted company that fix's in my area of Southern Va. called said my appointment was taken off the schedule that morning???????

This company is TERRIBLE!!!
Only once did I speak with a competent person that finally resolved what the problem was for my scheduled appointment time. He was the last person I spoke with at 7:15.
Supposedly a repair technician that will climb on my roof will be here tomorrow no later than 8:30 AM. we'll see.....I'm doubting all of this.
I'll believe it when I see it...literally on my TV screen
I do need to mention that I pay for 4 TV's plus many extras...none are able to work.

Now lets see if and when it gets fixed are they going to credit me?!


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